We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
RECOMMEND!! THE FASTEST DELIVERY, THE QUALITY IS EXCELLENT!!! The store was polite and kind I recommend this product and seller to everyone! Best buy ever! Amen!!!
21 Feb 2019 05:00
Arrived a few days in advance, satisfied.
2 Feb 2019 06:53
To St-Peterburga came for 11 days. Seller put in bag extension cable for USB, nice) Quality is good, there is almost no smell, Inside Sticking a couple of threads, but not critical. For my money all super recommend.
31 Jan 2019 23:36
Order came quickly, quality good, recommend.
21 Jan 2019 02:43
Not recommended for people height. Is huge. Pero is robust and well-rounded.
19 Jan 2019 09:01
19 Jan 2019 03:26
Perfect!!!i like it
7 Jan 2019 03:05
The whole bag good, roomy. Specially ordered to the laptop-he got (parameters laptop about 38x26 cm) and still have a decent amount of space. Back Pack non-rigid, and there is no lining on the back. Cons of believe that material and the backpack, and all belts, and indoor decoration pretty cheap, and it seems to me, that is can quickly break or wear, especially, if wear heavy just type laptop. There Are two exterior pockets with zippers and two lightning. No pockets inside zipper, only 3 without and 1 partition separating the big pocket, Velcro. Also there is a hole for wire and wire, but none of the this wire is not got it, so I did not at all understand, as it's use. If that is not the USB, and extension for him! But, despite a minor flaw, purchase I happy :)
2 Jan 2019 06:44
Super bag! Thank you!
28 Dec 2018 12:51
Description excellent. The product is the same as the description and picture. The cable to connect to Portable Charger working and fit Super well into the compartment plastic by wherein comes to outside. Further came days earlier than I had indicated.
27 Dec 2018 21:05
better than the photo
14 Dec 2018 04:10
Beautiful, spacious and surprisingly high quality backpack. Daughter eating joy)! Walking backpack is relatively long, only three weeks. Thank you for quality products, fast delivery and упаковкуРекомендую 100%!!
13 Dec 2018 21:48
Ordered 11 nov, received 14 dec. Track number. Apparently, the price of the quality. Material backpack thick, not a. Form does not hold if inside every little thing, in my case backpack holds its shape due to bags inside (see photo 4 and 5). Let 'S See how many will last. AND so, backpack. Thank you very much, will only from this store and advise this seller :)
7 Dec 2018 18:27
I love it!!! 1. Feels well made. 2. It’s actually a nice shade of black and it feels really nicely made and durable. 3. It has laptop sleeve and it fits my 13 inch laptop. 4. It has pockets on the sides! Definitely worth the purchase! I’m very happy with it.
5 Dec 2018 11:28
Ordered a second bag first was himself, one for my mother. All of it. Backpack super! Put gift USB extension cable and bracelet)) Are Very nice! Thank you!
5 Dec 2018 03:20
Esu dėkinga pardavėjui už puikią prekę ir dovaną. Gavau per 3 savaites nuo užsakymo. Rekomenduoju!