SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very pretty casket of a pleasant pudrovo-pink color, it is executed qualitatively. In use has not yet been, while there are no complaints, the order came very quickly!
Excellent casket, everything is done well neatly, there is no glue, there is no smell of unpleasant, the parcel is packed in a hard box, everything has come in integrity! I will order more as a gift.
It came in a week at the crossbar, it's cool, this box with micro sequins, very delicately glitters
The parcel arrived six days before the Samara region. I got five in the pedestal. Everything is sewn perfectly, qualitatively. The dimensions match the description. I'm happy, I recommend!
The parcel came for a week, the organizer is cool, only the partitions are not autumn strong. Let's see in use. I liked it so much.
Шкатулка отменного качества. К тому же очень удобная. Идеально подходит для поездок или на подарок. Помещается довольно много аксессуаров. Есть отделение для колец, цепочек, серьг и другого. Материал внешний искусственная кожа с золотым напылением. Подкладка из приятного материала, похож на вельвет. Рекомендую!
Excellent road casket for jewelry, made neatly, no smell, fastened conveniently. Fully corresponds to the descriptions and photos of the store. The parcel was packed in a hard box, everything came intact. 11.11. Order paid, 14.11. The seller sent, 9.12 received the parcel to the Post Office. I'm happy with the purchase.
Хороший органайзер, не ожидала что такой красивый внешне. Рекомендую
Cover, as in the picture .... all is well .... the only negative oooochen long delivery .... ordered for a gift for 2 months, did not have time to come
Excellent casket, beautiful, made well. Delivered very quickly.
A beautiful box, the outside has sparkles. Good packaging and timely shipping.
Fast Delivery Very small size))
I took it as a gift. The color is very nice. Organizer is roomy. There was no smell. Packed well
Very beautiful and neat casket! All jewelry is in place, I'm delighted! Delivery incredibly fast-5 days (Moscow).
Fast shipping and quality
Очень удобная шкатулка, выглядит красиво, места хватает на все. Для меня оказалось маловато дырочек в отделении для хранения серьг, но я с лёгкостью пробила дополнительные.
Organizer is awesome! Took in white with sequins, closes on the button. Inside is suede. There is a department on hooks for chains, a retractable department for earrings (but stud earrings often fly out), as well as a department for rings and bracelets. I would like a bigger size)
The goods is according to the description A pretty box for decoration. Quality, size, color and design of norms. Seller respect Recommend