We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As a part of creams have two allergen. With sensitive skin-will not work. AND also leave great swelling, if spread around the eyes. The cream texture stretch, specific odor, but nice. To cope with its function. Moisturizes, but does not say that "wow". Apply a thin layer! Put 4 + of 5, for allergens in Composition
Arrived on time, store, packaging very good, loved… Still not tested, but so can, right on the product.
Goods 26.01 deputies otrimala 22.02, skazati result not mozhu відпишусь pіznіshe))) took the відгукам) store putting probe cream s розою, Krutiy cream) Smell Garneau I face Zrazy гладеньке became) Recommend продався
Order arrived very quickly. Happy. Thank You for the gift. Will try.
All SUPER-PACKAGING, SHIPMENT IN SWIMMING ARE RECOMMENDED GREAT FOR GIFT!!!!
Thank You for fast delivery and small gift. The cream is absorbed quickly. Light texture and нерезким, pleasant smell.
Come much before the designated date of delivery. Special thanks for the probe.
Delivery month Krym! Unfortunately cream drip, jar all the cream and box wet, at the opening of the fourth part of leak! Touch cream light, quickly absorbed and has a pleasant smell! The store can make good discount in next order!?
My favorite, best snail cream!!! Not the first nor the last time The products of this shop is very happy. Thank you for the gift!
Not regret nichrome. Advise the quality is excellent and the cream and against black spots.
Cream went very long (82 days) without tracking, shipped the next day. Packaging exterior excellent box was wet from пролившегося cream. The jar is not complete. Smell Not obtrusive. The hand lay well (have to spread the пролившимся cream)
Super nice. The whole package, shelf life up to 21 years, everything is fine, Fast shipping. All advise.
The Parcel was ukrainu almost a month. Cream As a description, a small jar but complete. Has a nice light smell. In fact, has not tried.
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55/2 Road , Suanluang ,Bangkok 10250 .Thailand