SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful earrings. Delivery time as described. Serious store and reliable. Recommended.
superbeautiful, perfect made in any detail
Very beautiful, attracting the attention of earrings. Performed neatly, packed well, came whole. The metal is very soft-while talking in them on the phone, the wand bent. To straighten back easily, but still causes this moment fear Delivered in a week, took to the dentist
Stunning beauty earrings)) original, the quality is excellent!
Очень красивые и стильные! Аккуратная работа, всё как на фотографиях.
Description exact. Earrings are very beautiful! With the store did not communicate
The earrings are beautiful and the box where they came from is very pretty. Very careful presentation.
Beautiful interesting earrings. Fast shipping. I ordered with other products. As a gift put earrings of carnations from silver. Thanks for the quality jewelry!
Отличные и очень оригинальные сережки ,этот магазин Всегда радует,рекомендую к покупке
в целом норм, но металл мягкий, при надевании на гвоздик замочка гнется.
Delivery to Rostov-on-Don took 20 days. They are very beautiful. I took it for a gift, the packing is excellent, everything is whole, the box for earrings is pleasant. The bookmark was selected by the daughter) the girlfriend does not wear them yet, but I already have earrings of this company, the ears will not hurt, for all the time they they they they I wear it neatly.
Earrings are incomparable. The store sent them, at my request, quickly, and they arrived on time.
Super!!
Very cute earrings, neatly made, the sample is worth it. The main box was packed in a poperka and in an additional box, everything is whole, the earrings themselves are in tight bags.
Beautiful earrings, qualitatively made, came for 10 days in Moscow
Better than in the picture. With a gift in a beautiful box. I recommend.
Very nice, slightly bent sticks, but fixed.
Earrings correspond to the store's description. Slightly imperfectly painted joints between the rim and overhead parts (bird and leaf). And very unreliable and fragile looks the place of fastening schvenz to the earrings, you need to remove and put on very carefully!
все понравилось. товар отличный. Др Нур-Султана за две недели. спасибо продавцу
Beautiful description need much more beautiful than the picture. Delicate, different loved.