SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Earrings are very beautiful. True, one arc was Curve and down up. I had to fix it. Packed in a box with a napkin and the store put another gift, small poussets.
Very beautiful earrings. Thank you. Packed securely.
Earrings are not bad, they liked not small, but only the fastening is not very,. One had to be adjusted. Packed well, came in a box with a napkin for jewelry.
Earrings are cool, bought on the recommendation of one blogger, express delivery to Mo in 5 days, packed well, the store put a special napkin as a gift, thanks a lot.
Earrings really liked, executed qualitatively. Packed well
Earrings are beautiful, but schvenza is very thin.
Preciosos pendientes, buen tamaño, esperemos no se ponga fea la plata.
Earrings are beautiful, on the product 925 test silver, very high quality packed
Although a parcel went for a long time, but expectations were worth it! Super!
I received delivery by courier directly home. The store contacted me, told me about the manufacture of these earrings. Packed beautifully, put a napkin for rubbing silver. The sample is worth it, I provide a photo. Earrings are just a bomb, I do not know how much they are worn, but I think for a long time. Seller recommend.
Realmente bonitos. Tienen el peso adecuado, no resultan molestos. vale la pena el precio. Lo recomiendo.
Earrings are gorgeous! Very similar to real silver (I did not check). Not small, the size is average. On the ears are felt, but not heavy. Packed in a beautiful box, perfect as a gift. I'm very happy with the purchase. I recommend it to everyone!
Very fast delivery. Beautiful earrings. Goods match the description. I recommend this store.
Крупный жемчуг. Оооооочень довольна покупкой.
The product is perfectly packed in an ordinary box, a pupyrku, and the earrings themselves-(each in a separate bag) in an elegant box with a flower. Very beautiful, you can in this form and give. The earrings themselves are gorgeous. Neat execution, not a single defect. Not small. The clasp works perfectly! Delight! I did not communicate with the store, because there were no problems. The order was a month, it was combined with others, and the time before New Year's Eve. But, everything, as promised. I recommend the seller and, of course, the product! I'm very happy! Thank you!
Все супер! Красивые! В подарок салфетка и небольшие пусеты с жемчугом
Earrings are gorgeous. I love pearls. Long did not dare, but ordered. Packed perfectly. Pleasant little things in the parcel from the store. Delivery was fast. I recommend to buy.
Beautiful little earrings with pearls and marcasites. Delivery 1 week. Completely review with fitting, look at my YouTube channel Nelia Northern Star.
Fast shipping. The order came in a beautiful box. Earrings of excellent quality.
Very beautiful earrings, look noble. Recommend!