SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and as described. Very fast shipping. I always buy in this shop
Earrings are wonderful. Have a completely special design and style, I would say-outside the framework of the stereotype. Very pleased with my daughter as a gift to the 13th anniversary. Earrings have their own gift box with a three-dimensional applique. Only positive emotions! In Minsk, the order arrived in 27 days. Securely packed in the outer transport box. I recommend the goods and the store.
Отличные серьги необычной формы, очень понравились. Разве что тип замка без винта, приходится одевать максимально аккуратно.
Earrings as in the photo, barely figured out how to put on) quality, delivery and packing as always on top of Lotus fun. They come straight as a stick and turn the urine, you need to bend under your own ear. But the photo is already curved
красивые изящные серьги. не крупные. единственное - поскольку они тоненькие, то легко мнутся пальцами.
Beautiful. They 've arrived perfectly packed. In her individual box. The store sent a cleansing wipe. Delighted with the product and the seller
Firstly the earrings came from Russia fast and packed well, but they were almost black. I opened the dispute and store sent me another pair for 0.01$ to solve the problem. And in about 2 weeks I received earrings from China. And now it’s all good. You can bend them according to your form of ear. 1,2,3 - what I got from Russia, 4,5 - from China. Recommend seller, but order it from China.
Fast shipping. Sent at once. Gorgeous earrings, very original, light-metal soft-you need to use more carefully. Carnations-are fixed well. Done qualitatively. Packed in a hard box and wrapped in several bags, and a cute gift box. Recommend!
It looks better than in the pictures, I didn't think it was possible. They are very finely crafted jewelry, made of good material and with unique patterns. I love it.
Very beautiful and gentle, delivery fast.
Original, small earrings. Came in a beautiful, designer box. There's a test on the inside. On the earlobe keeps well. The earrings themselves are soft, bent. You can bend a little under you, which would be more convenient.
Earrings really like, elegant, interesting look on the ear. You can wear in different ways (in the photo). Slightly in places it became dark silver, but it is most likely on those areas where the earrings contact the skin, and since there are no inserts of stones, it will be cleaned.
Magnifique, comme sur la photo.
All very beautiful, I love it
Very beautiful earrings! Just the embodiment of my dreams! Great packaging! Beyond praise! From the store a very beautiful gift-another pair of earrings! Thank you!! Fast delivery in postomat. The only thing is the metal is quite soft, I hope they do not break. But if it happens, I'll definitely order a couple more!
Very pretty, faithful to the photos Pretty soft.
Earrings really liked, made very high quality. Packing as always at the highest level. The store is very kind, asked to change the delivery address, without problems did everything. Shop and seller recommend!
Really liked, original, beautiful. Artwork