We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Leo Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Earrings i really liked! Happy with the purchase. There's a test.
23 May 2019 22:29
19 May 2019 18:25
Amazing earnings,highly recommended
19 May 2019 15:01
Very pretty. Get many compliments on them
28 Apr 2019 22:46
Lovely earrings! Fast delivery, excellent quality! Fully correspond to the store's photo. I recommend!
24 Mar 2019 12:53
I received the product within 15 days. Very good as quality. He has met my expectation exceedingly. I recommend it to you.
23 Mar 2019 06:35
Very nice! :)
19 Mar 2019 06:16
Everything corresponds to the description
19 Feb 2019 09:37
Thank you)) they are gorgeous), everything corresponds, i'm happy)
21 Dec 2018 08:07
Very beautiful, silver is real. Beautifully packed.
19 Dec 2018 19:05
absolutely lovely colors are spectacular love them
18 Dec 2018 04:13
Lovely earrings, i'm delighted. excellent store, delivery is very fast to israel two weeks, directly unexpected. A perfect gift for christmas for yourself beloved :) and the packaging is excellent give ten stars.
12 Dec 2018 10:37
Very beautiful. Shipping about 10 days.
26 Nov 2018 23:10
13 Nov 2018 08:17
Oh, they are just gorgeous!!! I'm delighted! It turns out that all 4 pebbles swing, move, due to which the glitter effect is even more beautiful. In odessa came very quickly, in just a week. I 've been here for over half a year ordering different things and this parcel for the first time so quickly came. I hope this is really real silver, i would like to believe it, but the first impression is amazing. It is worth ordering in this store. The packaging is good, inside the navel, the earrings were in a beautiful box, and on top they put something soft like a washcloth, so that the stones are not scratched. Everything is wonderful! Thank you very much to the store! Order, you will not regret!