We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Premium Selection (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://leopremiumselection.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Height of the quality, real leather, soft. Color beautiful burgundy deep. Packed well. Seller definitely recommend.
19 Feb 2019 07:45
Bag looks beautiful. Leatherette good. Durable lining. Like hardware.
5 Feb 2019 08:31
Great bag. His Wife is very happy.
5 Feb 2019 04:44
You can trust!! All quickly (goods to Samara 20 days) and sootvetstvukt description!!
2 Feb 2019 05:31
Bag me very much! A lot of pockets, spacious, have дополнительний strap. Shipping to Kiev 3 weeks. Thanks to the store. Recommend
30 Jan 2019 11:08
Product exactly like the description first first quality stitching and materials. Never had time as fast delivery Thank you very much!!!
30 Jan 2019 02:19
Given a bit delayed posting, but great bag all securely sewn. Recommend this product as Seller
13 Jan 2019 00:14
Great bag, spacious! Fast delivery, the track is monitored.
11 Jan 2019 06:15
All match the description. But going straight for a long time. Chelyabinsk Region 2 months. All good and at affordable price. The bag 2 large lock and 3 large pockets and many small. My mother liked.
10 Jan 2019 12:55
Handbag nice, soft, enough capacity, A4 not fit, not leather. Horrible smell weathered two days. Sending to Moscow two months from the date of payment. Happy shopping.
9 Jan 2019 23:56
I absolutely love it! Like a small, and spacious. Nothing but a second lightning did, I will close on only one. Thank You Very Much!
9 Jan 2019 23:11
Bag is beautiful. The quality is good. Smell strange is present, wear off for a couple of days. But the premise hung in sorting center of the country of origin for 1,5 a month As a result of the parcel arrived after the protection period and order. The dispute does not appear as. Order Tracking until recently and I saw that it on the way. Bought as a birthday present mother which приходился on the last day of delivery. Upset.
9 Jan 2019 00:28
Delivered within 45 days
7 Jan 2019 15:25
Perfect...I recommend store...my mum loves it
6 Jan 2019 23:57
Great bag, compact and spacious. Sewn neatly, looks is not cheap. Thanks to the store, will order more.
5 Jan 2019 08:41
Thank you fast shipping and good quality product
3 Jan 2019 05:06
Shipping 10 Nov, arrived in country 23.12.18. Receipt in office UkrPost-03 Jan 2019g (where walking posting-knows only Ukrpochta :)), tracked, returning to the customs inspection, long time in transit country and finally came :) packaged according to the rules of top service, fully consistent with the description and photo BAG SUPER!!! Quality, price very pleased, compact and spacious simultaneously. Three sections + pockets, all locks work quality seams, smooth, fasteners reliable, long handle non-slip base, which is very much, in real life is better than the photo, color as ordered, was a small smell of a new product-quick drying time, thank you and the store and store, Highly recommend and look forward to further cooperation, do not hesitate, good luck in business